Estate Planning 101

Notifying Trupanion After a Loved One’s Passing

September 13, 2023

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The loss of a pet is a heart-wrenching experience. Amid the grief, there are essential tasks to attend to, including notifying relevant parties such as Trupanion if your pet was insured. This step is crucial to stop the ongoing insurance policy and handle any final claims.

Who Should Be Notified

Trupanion is a pet insurance provider that offers coverage for unexpected illnesses and injuries in pets. If your pet was insured with Trupanion, the company must be notified of their death to discontinue the policy and to process any final claims.

When to Notify

You should inform Trupanion as soon as it is practically possible after the death of your pet. This will enable the company to stop charging for the policy and start processing any final claims.

How to Notify

To report a death to Trupanion, you can call their customer service line at 1-855-210-8749. Be prepared to provide your pet's name, policy number, and date of death. You may also need to provide documentation from your vet confirming your pet's passing.

What to Expect After Notification

Upon notification, Trupanion will discontinue the policy and stop any further charges. If there are any remaining claims to be processed, they will guide you through the necessary steps to submit these.

Tips for Notification

Ensure to have all necessary information on hand before contacting Trupanion. This includes the policy number and details about your pet. Keep a record of all correspondence and note down the dates and times of any phone calls.

Conclusion

While it's a painful task, notifying Trupanion of your pet's passing is a necessary step to conclude the insurance policy and handle any final claims. With the right preparation, you can navigate this process effectively during a challenging time.

FAQ

Q: Can I submit my claim online?
A: Yes, Trupanion offers an online claim submission process. You can submit your claim by signing in to your account on their website.

Q: What if I can't find the policy number?
A: If you can't locate the policy number, contact Trupanion with as much information as you have about your pet and the policy. They should be able to assist you.

Q: How long does it take for Trupanion to pay a claim?
A: Once Trupanion has received all necessary documentation, they aim to process claims within 60 days. However, the exact time frame can vary depending on the complexity of the claim.