In the aftermath of losing a loved one, there are a number of responsibilities to be handled. Among them is the task of notifying relevant parties, such as the deceased's pension provider. If your loved one had a pension plan with The Standard, it's essential to notify them to stop payments and ascertain if there are any survivor benefits.
Who Should Be Notified
The Standard, as the deceased's pension provider, must be notified of their passing. This is crucial to cease pension payments and determine if there are any survivor benefits due.
When to Notify
It's best to notify The Standard as soon as possible after the death. Swift notification can prevent overpayments and allow for the prompt processing of any survivor benefits.
How to Notify
To notify The Standard, you can call their customer service line at 1-800-247-6888. Be prepared to provide the deceased's policy number and a copy of the death certificate. The death certificate can generally be mailed or faxed to them.
What to Expect After Notification
Once The Standard has been notified, they will stop pension payments and guide you through the process of claiming any applicable survivor benefits. They will likely require you to complete specific forms and may require proof of your relationship to the deceased.
The Standard may also provide information on how to claim any remaining benefits, which may necessitate additional documentation, like a certified copy of the death certificate.
Tips for Notification
When you contact The Standard, make sure you have all the necessary information ready, including the deceased's policy number and Social Security number. This will help expedite the process. If you're uncertain about anything, don't hesitate to ask questions. Keep a record of all interactions, including the dates and times of calls and copies of any emails or mail correspondence.
Though it can be a challenging task during a difficult time, notifying The Standard of a loved one's passing is a crucial step. It ensures the proper handling of their pension and clarifies any potential survivor benefits. With proper preparation and a clear understanding of the process, you can handle this task effectively.
Q: Can I notify The Standard online?
A: Currently, it's preferable to notify The Standard of a death by phone or mail. Check their official website or contact customer service to confirm their preferred method.
Q: What if I can't find the policy number?
A: If you don't have the policy number, The Standard may be able to locate the policy using the deceased's full name, date of birth, and Social Security number.
Q: What happens if there's an overpayment?
A: If The Standard continues to make pension payments after the policyholder's death due to late notification, they will typically request a refund of these overpayments. If this happens, discuss it directly with The Standard.