Estate Planning 101

Notifying TD Bank After a Loved One’s Passing

September 13, 2023

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When a loved one passes away, one of the many responsibilities that need to be addressed includes notifying financial institutions, such as TD Bank if the deceased had a credit card with them. This is essential to prevent identity theft, stop charges, and to handle any remaining balances.

Who Should Be Notified

TD Bank, as the credit card issuer, should be notified in the event of a cardholder's death. This includes any credit card accounts the deceased individual may have held with the bank.

When to Notify

You should notify TD Bank as soon as possible after the death of the cardholder. This is to prevent any potential fraudulent activity and to stop any automatic payments that may be linked to the card.

How to Notify

You can notify TD Bank by calling their customer service line. Be prepared to provide the cardholder's name, credit card number, and date of death. It may also be necessary to provide a copy of the death certificate, which can typically be mailed or faxed to the bank.

What to Expect After Notification

After the bank has been notified, they will close the credit card account and provide information about any remaining balance. If there is an outstanding balance, it will typically be handled by the deceased's estate. In some cases, if there is a co-signer on the credit card, that individual may be responsible for the remaining balance.

Tips for Notification

When notifying the bank, it's a good idea to ask for written confirmation that the account has been closed. Keep a record of all correspondence and interactions with the bank, including dates, times, and the names of any representatives you speak with.

Conclusion

Notifying TD Bank of a cardholder's death is an important step in settling their financial affairs. While it may be a complex process, understanding what to expect can help make the process more manageable.

FAQ

Q: What if I don't have all the information about the deceased's credit card?
A: TD Bank should be able to access the account with the cardholder's name and date of death. However, having the credit card number can make the process smoother.

Q: What happens if the deceased left a significant credit card debt?
A: Typically, any debts left by the deceased are paid out of their estate. If the estate does not have enough assets to cover the debt, it may go unpaid. However, laws vary by state, so it's best to consult with a legal professional.

Q: Can I notify TD Bank online of the death?
A: Currently, TD Bank requires notification of a cardholder's death to be made by phone or in person at a branch.