Dealing with financial matters after the demise of a loved one is a task that requires attention. Among these responsibilities is informing relevant financial institutions, such as Synchrony Financial if your loved one had a credit card from this institution. This will help prevent misuse and address any outstanding balances.
Who Should Be Notified
Synchrony Financial should be notified if the deceased had any credit cards issued by them. This includes store credit cards that are managed by Synchrony, as they manage credit cards for many retailers.
When to Notify
You should contact Synchrony Financial as soon as possible after the death. This can help prevent any additional charges or interest from accruing on the account.
How to Notify
You can contact Synchrony Financial by phone or by mail. It's helpful to have the deceased's account number and a copy of the death certificate. The customer service number for Synchrony Financial is 1-866-419-4096. Alternatively, you can write to Synchrony Bank, P.O. Box 965033, Orlando, FL 32896-5033.
What to Expect After Notification
Once notified, Synchrony Financial will close the credit card account and provide information on any outstanding balances. If the deceased left an estate, the outstanding debt may be settled from it. If there's no estate or it's insolvent, the debt is usually written off.
Tips for Notification
Keep records of all correspondence with Synchrony Financial, including dates and times of any phone calls. This can be helpful if there are any discrepancies or issues later. It's also advisable to ask for a final statement for record-keeping purposes.
Notifying Synchrony Financial about the death of a credit card holder is an important step in settling the financial affairs of your loved one. By addressing this promptly, you can prevent additional charges and close the account in a timely manner.
Q: What happens if my loved one had a balance on their credit card?
A: If there's an outstanding balance, it will typically be paid out of the deceased's estate. If there is no estate, or if it's insolvent, the debt is often written off.
Q: Do I need to provide a death certificate?
A: Yes, Synchrony Financial will likely require a copy of the death certificate to close the account.
Q: What if I don't know the account number?
A: While having the account number can make the process smoother, Synchrony Financial can locate the account using the deceased's name and other identifying information.