Estate Planning 101

Notifying Signature Bank After a Loved One’s Passing

September 13, 2023

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In the wake of a loved one's passing, an important responsibility that falls upon the bereaved is notifying various organizations and institutions. One such entity is the bank where the deceased had accounts. This step is crucial to secure the deceased's assets, settle any accounts, and prevent any potential fraud. This blog post will guide you on how to notify Signature Bank following the death of a loved one.

Who Should Be Notified

Signature Bank, where the deceased held an account, must be notified. This includes checking, savings, credit card accounts, or any outstanding loans. It's also necessary to inform them if the deceased had a safety deposit box at the bank.

When to Notify

You should notify Signature Bank as soon as possible after the death of a loved one. This helps prevent any unauthorized transactions, fraudulent activities, and overdrafts due to scheduled payments.

How to Notify

To notify Signature Bank, you should contact them directly via their customer service line or visit the nearest branch in person. Be prepared to provide the deceased's account information and a certified copy of the death certificate.

Additionally, if the deceased had a safety deposit box, you will need to discuss with the bank about the process to access and empty it.

What to Expect After Notification

Once Signature Bank has been notified of the death, they will freeze the accounts to prevent any further transactions. If there are joint accounts, the bank will typically remove the deceased's name from the account, leaving the other account holder with full access.

For accounts held only by the deceased, the bank will work with the executor of the estate to determine how to handle the account and any outstanding debts. This could include closing the account and issuing a cashier's check for the remaining balance, or transferring the account to an estate account.

Tips for Notification

When notifying Signature Bank, it's advisable to keep a record of all communications, including the names of the representatives you speak with and the dates of the conversations. This can be helpful if there are any discrepancies or issues in the future.

If the deceased had multiple accounts with Signature Bank, make sure to inform the bank about all of them. It's also important to ask about any recurring automatic payments that need to be stopped or transferred.


While it's a challenging task, notifying Signature Bank after the passing of a loved one is an essential step. It ensures the security of the deceased's financial assets and helps to prevent any potential fraudulent activities. With the right preparation and understanding of the process, you can navigate this task effectively during a difficult time.


Q: Can I notify Signature Bank online?
A: Currently, Signature Bank requires notification of a death either over the phone or in person at a branch.

Q: What if I can't find my loved one's account number?
A: If you don't have the account number, the bank can usually locate the account using the deceased's name and Social Security number.

Q: What happens to any direct deposits or automatic payments?
A: Any direct deposits will be returned to the sender once the bank is notified of the death. Automatic payments will be stopped.