Estate Planning 101

Notifying PNC Financial Services After a Loved One’s Passing

September 13, 2023

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Snug makes it easy to create a Will or Trust in under 20 minutes. Powers of Attorney and Health Care Directives are included for free with any Will or Trust, as is a year of free updates.
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Need a Will or Trust?

Snug makes it easy to create a Will or Trust in under 20 minutes. Powers of Attorney and Health Care Directives are included for free with any Will or Trust, as is a year of free updates.
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The loss of a loved one is a challenging time, and handling their affairs can seem daunting. One such task is notifying financial institutions, like PNC Financial Services, about the death. Taking this step is crucial to prevent fraud, settle accounts, and distribute assets according to the deceased's will.

Who Should Be Notified

PNC Financial Services, or commonly known as PNC Bank, should be notified if your loved one had any accounts, loans, or financial products with them. This includes checking and savings accounts, credit cards, mortgages, auto loans, or investment accounts.

When to Notify

You should notify PNC Bank as soon as possible after the death of your loved one. Prompt notification helps protect the deceased's assets and prevent any potential fraud.

How to Notify

To notify PNC Bank, you can call their customer service at 1-888-PNC-BANK (1-888-762-2265). You will need to provide the deceased's account information, including account numbers if available. A certified copy of the death certificate will also be required. You can mail this to PNC Bank or visit a local branch to provide it in person.

What to Expect After Notification

Upon notification, PNC Bank will freeze the deceased's accounts, preventing any further transactions. For joint accounts, the bank will likely remove the deceased's name, leaving the other account holder with full access. PNC Bank will provide guidance on how to close individual accounts or transfer funds according to the deceased's will or state law.

Tips for Notification

It's a good idea to have multiple certified copies of the death certificate, as many institutions will require one. Also, keep a record of all your communications with PNC Bank, including dates, times, and the names of any representatives you speak with. This can be helpful if there are any discrepancies in the future.

Conclusion

While notifying financial institutions like PNC Bank about a death can seem like a daunting task, it's an essential step in settling your loved one's affairs. By providing clear information and following the necessary steps, you can ensure your loved one's assets are properly handled.

FAQ

Q: What if I don't have the deceased's account information?
A: If you don't have the account information, PNC Bank can still search for accounts using the deceased's Social Security number.

Q: Who can notify the bank of a death?
A: Usually, the executor or administrator of the estate notifies the bank. However, any family member or individual with legal authority can also report the death.

Q: What happens to the deceased's online banking profile?
A: PNC Bank will likely deactivate the deceased's online banking profile after being notified of the death. It's important to contact the bank for specific information.