In the wake of a loved one's passing, various institutions and organizations need to be informed, including credit card providers. If your loved one held a credit card with PNC Bank, notifying them promptly is necessary to close the account, settle any outstanding balances, and prevent identity theft.
Who Should Be Notified
PNC Bank's customer service or the specific department handling credit card services should be notified. This will ensure the proper closing of the deceased's credit card account and provide information on how to handle any remaining balance.
When to Notify
You should notify PNC Bank as soon as possible after the death of the cardholder. Prompt notification can help avoid any additional charges, penalties, or potential misuse of the credit card.
How to Notify
You can notify PNC Bank of a death by calling their customer service number at 1-800-558-8472. You may also visit a local branch in person. Be prepared to provide the deceased's full name, date of birth, and Social Security number. You will also likely need to provide a certified copy of the death certificate.
What to Expect After Notification
After you've notified PNC Bank, they will close the credit card account and provide information on any outstanding balances. If the estate has sufficient funds, these balances will typically be paid out of the estate. The bank will guide you through this process, including any necessary paperwork.
Tips for Notification
Keep a record of all communications with PNC Bank, including the date and time of your call, the representative you spoke with, and any actions taken or advised. This documentation can be helpful if there are any discrepancies or issues later on.
While dealing with financial matters such as credit card accounts may seem daunting during a time of loss, it's an essential task to prevent further complications. By promptly notifying PNC Bank, you can ensure the deceased's credit card account is handled correctly, protecting both their legacy and the interests of the estate.
Q: What if I can’t pay the outstanding balance on the credit card?
A: If there are insufficient funds in the estate to cover the debt, it may be written off. However, laws vary by state, so it's advisable to consult with an attorney.
Q: Can I use my loved one's credit card to pay for funeral expenses?
A: No, it is not advisable or legal to use a deceased person's credit card. Once a cardholder is deceased, their card should no longer be used.
Q: What happens to rewards or points earned on the credit card?
A: The terms and conditions for rewards or points vary. It's best to ask PNC Bank directly about how these will be handled.