The loss of a pet can be an emotionally challenging time. If your pet was insured with Petplan, it's important to notify them of your pet's passing. This blog post will guide you through the process of notification, helping to make this difficult task a little easier.
Who Should Be Notified
Petplan, a leading pet insurance provider, should be notified if your pet was insured under one of their policies. This ensures that the policy can be cancelled and any ongoing premium payments can be stopped.
When to Notify
You should notify Petplan as soon as you're able after your pet's passing. This helps to prevent any further charges to your account.
How to Notify
Petplan can be notified by calling their customer service line at 1-866-467-3875. You'll need to provide your pet's name and your policy number. You may also be asked to provide a copy of the vet's report or death certificate.
What to Expect After Notification
After notifying Petplan, they will cancel your pet's insurance policy and stop any future premium payments. If your pet passed away due to a covered condition, you may be eligible to file a claim for any vet bills incurred.
Tips for Notification
When you call Petplan, make sure to note the date, time, and the representative you spoke with. Keep a record of all correspondence with them. This can be helpful if there are any discrepancies or issues later.
The loss of a pet is a deeply personal and difficult time, and having to deal with practical matters like insurance can feel overwhelming. However, notifying Petplan is a necessary step that can help resolve any final claims and stop future payments. By understanding the process, you can navigate this task with ease during a difficult time.
Q: Can I notify Petplan online?
A: Currently, Petplan prefers customers to call their customer service line to report a pet's passing. This allows them to provide immediate assistance and answer any questions you may have.
Q: What if I can't find my policy number?
A: If you can't find your policy number, Petplan's customer service should be able to locate your policy using your registered phone number or email address.
Q: Can I claim for the cost of euthanasia?
A: If your pet was euthanized due to a covered condition, the cost may be covered under your policy. Contact Petplan's customer service for more information.