Estate Planning 101

Notifying Pacific Life After a Loved One’s Passing

September 13, 2023

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Following the death of a loved one, certain responsibilities must be undertaken, and one of them includes notifying the necessary organizations. If your loved one had a retirement plan or a life insurance policy with Pacific Life, it's important to notify them as soon as possible to manage these affairs appropriately.

Who Should Be Notified

Pacific Life is a financial company providing a range of services including life insurance and various retirement plans. If your loved one had a policy or plan with Pacific Life, you should notify them to stop any ongoing payments, process the claim, and to find out about possible benefits payable to beneficiaries.

When to Notify

You should notify Pacific Life as soon as you can after the death of your loved one. Prompt notification helps prevent any overpayments and expedites the process of receiving any payable benefits.

How to Notify

You can notify Pacific Life of a death by calling their customer service number at 1-800-800-7646. They will guide you through the process, which will involve providing a certified copy of the death certificate.

What to Expect After Notification

After notification, Pacific Life will halt any ongoing payments and begin the process of settling the account, which can include paying out any death benefits. They will guide you through this process, which can vary depending on the specifics of the policy or plan held by the deceased.

Tips for Notification

When notifying Pacific Life, have the deceased's policy or account number, full name, and Social Security number ready. This will expedite the process. Always keep a record of all communications with Pacific Life, including dates, times, and the names of any representatives you speak with.

Conclusion

Though challenging, notifying Pacific Life of a loved one's death is a necessary step in managing their financial affairs. This process ensures that any ongoing payments are stopped and that beneficiaries receive any benefits they may be entitled to. With the right preparation and understanding of the process, you can navigate this task during a difficult time.

FAQ

Q: Can I notify Pacific Life online?
A: Currently, Pacific Life does not offer an online process to report a death. You must call them directly.

Q: What if I don't have all the information about my loved one's policy or plan?
A: Pacific Life can usually locate the policy or plan using the deceased's full name and Social Security number. However, having the policy or account number will make the process smoother.

Q: What if my loved one received overpayments after their death?
A: If Pacific Life was not notified promptly and continued to make payments, they would typically request this money back. It's best to discuss this situation directly with Pacific Life.