Estate Planning 101

Notifying Northwestern Mutual After a Loved One’s Passing

September 13, 2023

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In the event of a loved one's death, there are several responsibilities that fall upon the surviving family members or the executor of the estate. Among these tasks is notifying the relevant insurance providers, such as Northwestern Mutual, particularly if the deceased had a Long-Term Care Insurance policy.

Who Should Be Notified

Northwestern Mutual, the provider of the deceased's Long-Term Care Insurance, should be informed about the death. This is important to cease the policy, finalize any outstanding claims, and prevent future billing.

When to Notify

Notification should be made to Northwestern Mutual as soon as possible following the death of the policyholder. Prompt notification helps avoid unnecessary complications or charges related to the policy.

How to Notify

To notify Northwestern Mutual of the policyholder's death, you can contact them via their customer service phone line. The policyholder's name, policy number, and date of death will be needed. It may also be necessary to provide a copy of the death certificate either by mail or fax.

What to Expect After Notification

After notifying Northwestern Mutual, they will guide you through the next steps. These will typically involve the termination of the policy and the settlement of any ongoing claims or benefits. Northwestern Mutual will also provide information on any potential death benefits, if applicable.

Tips for Notification

When notifying Northwestern Mutual, it's important to keep a record of all communications, including the date and time of calls, the name of the representative you spoke with, and the details of the conversation. This can be valuable in case of any discrepancies or issues later on.

Conclusion

Notifying Northwestern Mutual about the death of a loved one is a necessary step in settling the deceased's affairs. Though it may seem overwhelming, understanding the process and being prepared can ease this task during a difficult time.

FAQ

Q: Can I notify Northwestern Mutual of the death online?
A: At this time, Northwestern Mutual prefers death notifications to be made via a phone call to their customer service.

Q: Who should notify Northwestern Mutual of the death?
A: Ideally, the executor of the estate or a close family member should notify the insurance company of the death.

Q: What if I can't find the policy number?
A: If you can't find the policy number, contact Northwestern Mutual's customer service. They can help locate the policy using the deceased's personal details.