Estate Planning 101

Notifying New York Life Insurance Company After a Loved One’s Passing

September 13, 2023

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The loss of a loved one is a challenging time, filled with many responsibilities. If your loved one had a pension plan with New York Life Insurance Company, notifying them is a crucial step. This will help stop the pension payments and provide information regarding any possible death benefits.

Who Should Be Notified

New York Life Insurance Company is one of the largest mutual life-insurance companies in the U.S. If your loved one had a pension plan with them, then the company should be promptly notified of their demise.

When to Notify

You should notify New York Life Insurance Company as soon as possible after your loved one's death. This is to prevent overpayments of pension benefits and to begin the process of claiming any death benefits that may be due.

How to Notify

You can notify New York Life Insurance Company of a policyholder's death by calling their customer service number at 1-800-225-5695. Be prepared to provide the deceased's policy number, Social Security number, and a certified copy of the death certificate.

What to Expect After Notification

Once you've notified New York Life Insurance Company, they will stop the pension payments and provide you with information about any death benefits. The process to claim these benefits may vary depending on the specifics of the policy. You may also need to provide further documentation, such as a certified copy of the will, if applicable.

Tips for Notification

When dealing with insurance companies, it's important to keep a record of all communications. Note down names, dates, times, and the content of phone calls. Also, keep copies of all letters and emails. This can be useful in case of discrepancies or misunderstandings later on.

Conclusion

While it's a challenging task in a difficult time, notifying New York Life Insurance Company of your loved one's passing is an important step. It will ensure the cessation of pension payments and provide you with information about potential death benefits. With a bit of preparation, it's a task you can successfully navigate.

FAQ

Q: Can I notify New York Life Insurance Company online?
A: You can fill out a contact form on their website stating your concern, but it's best to follow up with a phone call.

Q: What if I can't find the policy number?
A: If you don't have the policy number, the company may be able to find the policy with the deceased's name, date of birth, and Social Security number.

Q: What if I don't have a certified copy of the death certificate yet?
A: You can still inform New York Life Insurance Company of the death, but you will likely need to provide a certified copy of the death certificate to claim any benefits.