Estate Planning 101

Notifying Nationwide Mutual Insurance Company After a Loved One’s Passing

September 13, 2023

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Snug makes it easy to create a Will or Trust in under 20 minutes. Powers of Attorney and Health Care Directives are included for free with any Will or Trust, as is a year of free updates.
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During the difficult time following the loss of a loved one, there are many responsibilities to handle. One crucial task is notifying appropriate parties about the death. If your loved one was a recipient of a pension from Nationwide Mutual Insurance Company, it's important to notify them promptly.

Who Should Be Notified

Nationwide Mutual Insurance Company is responsible for managing and disbursing pensions for its policyholders. If your loved one was receiving benefits from Nationwide, it's necessary to notify them of the passing to stop the pension payments and discuss any potential survivor benefits.

When to Notify

You should notify Nationwide as soon as possible after the death of your loved one. This is to prevent any overpayment of benefits, which could cause complexities later.

How to Notify

You can notify Nationwide about a death by calling their customer service line at 1-800-848-6331. Be prepared to provide the full name, date of birth, date of death, and policy number of the deceased. A copy of the death certificate will also be required.

What to Expect After Notification

Once Nationwide has been notified, they will stop the deceased's pension payments. They will also provide information about any potential survivor or beneficiary benefits, depending on the specifics of the deceased's pension plan. These benefits may be payable to a surviving spouse, dependent children, or other designated beneficiaries.

Tips for Notification

Keep a record of all communications with Nationwide, including the date and time of any calls, the name of the representative you spoke with, and any actions taken. This will be helpful if there are any discrepancies or issues in the future.

Conclusion

While it can be a challenging task, notifying Nationwide of a loved one's passing is a crucial step in resolving their affairs and ensuring any potential survivor benefits are properly managed. By understanding the process and preparing accordingly, you can successfully navigate this task during a difficult time.

FAQ

Q: Can I notify Nationwide online?
A: Currently, Nationwide does not offer an online notification service for reporting a death. It is recommended to notify them by phone.

Q: What happens if an overpayment is made after the death?
A: If Nationwide continues to make payments after the member's death because they were not promptly notified, they will typically request a return of these overpayments. It's crucial to notify them as soon as possible to avoid this situation.

Q: What if the deceased did not designate a beneficiary?
A: If no beneficiary was designated, any payable benefits would typically go to the estate. It's best to discuss this situation directly with Nationwide.