When a loved one passes away, there are numerous tasks to attend to, one of which involves notifying any life insurance companies where policies may exist. If your loved one had a policy with MetLife, here are the steps you need to take to report their passing.
Who Should Be Notified
MetLife, one of the largest global providers of insurance, annuities, and employee benefit programs, should be notified if the deceased had an active life insurance policy with them. This is an important step in initiating the claims process.
When to Notify
You should notify MetLife as soon as possible following the death of the policyholder. This can help expedite the claims process and ensure that the beneficiaries receive the death benefits in a timely manner.
How to Notify
You can notify MetLife of the policyholder's death by calling their Customer Service line at 1-800-638-5433. In addition, you may be required to submit a certified copy of the death certificate and to complete a claims packet, which includes a statement of claim form.
What to Expect After Notification
After you've notified MetLife, they will review the claim and, if approved, will distribute the death benefit to the beneficiaries named in the policy. This process can take several weeks, so it's important to be patient.
Tips for Notification
When contacting MetLife, have the policy number and the deceased's personal information on hand. Be sure to keep a record of all correspondence with the company, including dates and times of phone calls or emails, for future reference if needed.
Notifying MetLife about the passing of a policyholder is an essential step in ensuring beneficiaries receive any death benefits. While dealing with such administrative tasks can be challenging during a time of grief, understanding the process can make it a bit easier.
Q: What if I can't find the policy number?
A: If you are unable to find the policy number, contact MetLife's customer service. They may be able to locate the policy using the deceased's personal information.
Q: Can I submit a claim online?
A: Yes, MetLife allows beneficiaries to submit a claim online. However, you may still need to provide additional documentation, such as a certified copy of the death certificate.
Q: How long does it take to receive the death benefit?
A: The time it takes for MetLife to process a claim can vary. Generally, once all required documentation is received, it can take several weeks.