Estate Planning 101

Notifying MetLife After a Loved One’s Passing

September 13, 2023

Need some help?

Snug partners with Marble Law, an online law firm built for your peace of mind. Marble lawyers have extensive experience in all matters of estate planning, including the important task of funding a trust.
Get started right away

Are you an executor or trustee?

Snug can help you get organized by providing one place to store and analyze Wills, Trusts, and other essential documents. You can inventory finances, personal property, digital assets, insurance, and more.
Get started for free

Want to get organized?

Snug can help you organize all of life's details by providing one place to store and analyze Wills, Trusts, and other essential documents. You can inventory finances, personal property, digital assets, insurance, and more.
Get started for free

Want to offer estate planning?

Snug is a complete estate planning solution built for Financial Advisors who want to save time and offer their clients more. Whether you have an UHNW client who needs their documents analyzed or a mass affluent client getting their first Trust, we can help.
Get started for free

Need a Will or Trust?

Snug makes it easy to create a Will or Trust in under 20 minutes. Powers of Attorney and Health Care Directives are included for free with any Will or Trust, as is a year of free updates.
Get started for free

Need a Will or Trust?

Snug makes it easy to create a Will or Trust in under 20 minutes. Powers of Attorney and Health Care Directives are included for free with any Will or Trust, as is a year of free updates.
Get started for free

Need a Will or Trust?

Snug makes it easy to create a Will or Trust in under 20 minutes. Powers of Attorney and Health Care Directives are included for free with any Will or Trust, as is a year of free updates.
Get started for free

Dealing with the loss of a loved one can be a stressful and emotionally taxing time. Amid the grieving process, there are many responsibilities to manage, including notifying relevant organizations. If your loved one held an Accidental Death and Dismemberment Insurance policy with MetLife, it is essential to notify the company to initiate the claim process.

Who Should Be Notified

MetLife should be notified if the deceased had an Accidental Death and Dismemberment insurance policy with them. This insurance provides a benefit in case of accidental death or serious injury, and the beneficiaries should notify MetLife promptly to claim the benefits.

When to Notify

While dealing with the immediate aftermath of a loved one's passing, it's important to notify MetLife as soon as possible. Prompt notification allows the company to begin the claim process and expedite the payout, providing financial support during this challenging time.

How to Notify

Notification can be made by calling MetLife's customer service at 1-800-638-5433. You can also reach out via their website or mail. When contacting them, have the policy number and details of the deceased ready. In the event of a claim, MetLife usually requires a copy of the death certificate and possibly other documentation, depending on the specifics of the policy.

What to Expect After Notification

After notification, MetLife will guide the beneficiaries through the claim process. This process may vary depending on the specifics of the policy, but generally, the company will provide a claim form to be filled out and submitted along with the necessary documentation.

Once all required documentation is received, MetLife will review the claim. If approved, they will issue the payout per the policy's terms.

Tips for Notification

Keep a record of all correspondence with MetLife, including dates and times of calls and copies of documents submitted. This can be helpful in tracking the progress of the claim. Also, be prepared for possible delays due to the claim review process. Patience and persistence are key during this time.

Conclusion

While it's a challenging task amidst grieving, notifying MetLife and initiating the claim process is a crucial step for beneficiaries of an Accidental Death and Dismemberment insurance policy. With preparation and understanding of the process, you can navigate this task and ensure the financial benefits are received during this difficult time.

FAQ

Q: Can I submit a claim online?
A: Yes, MetLife allows for online submissions of claims. Visit their website for more details.

Q: How long does it take to receive the payout?
A: The time frame can vary depending on the specifics of the policy and the completeness of the submitted documentation. Generally, it can take a few weeks to a few months.

Q: What if the policy was lost?
A: If the policy is lost, MetLife customer service can assist in providing policy details using the deceased's personal information.