The passing of a loved one brings about many responsibilities, including notifying various organizations about the loss. If the deceased was receiving a pension from Lincoln Financial Group, it's important to inform them promptly to manage the financial matters effectively.
Who Should Be Notified
Lincoln Financial Group should be notified if your loved one was a participant in their pension or retirement plan. This includes active participants, those already receiving pension payments, or those entitled to receive future benefits.
When to Notify
You should notify Lincoln Financial Group as soon as possible after the death of your loved one. This will help prevent overpayments and allow the processing of any potential survivor benefits.
How to Notify
To notify Lincoln Financial Group, you can call their customer service number at 1-800-454-6265. Be prepared to provide the deceased's full name, Social Security number, and date of death. Following the initial notification, they may request that you mail a certified copy of the death certificate to their office.
What to Expect After Notification
After notification, Lincoln Financial Group will stop any ongoing pension payments and provide information about any potential survivor or death benefits. They will guide you through any necessary paperwork and answer any questions you may have about the process.
Tips for Notification
Always keep a record of your communications with Lincoln Financial Group, including the date and time of calls, the representative's name, and any actions taken. Also, keep copies of all documents you send them. This will be helpful if there are any discrepancies or questions later.
Notifying Lincoln Financial Group about the death of a loved one receiving pension benefits is a crucial step to ensure the proper handling of their account. Though it may seem daunting, with the right information and prompt action, the process can be handled smoothly and efficiently.
Q: Can I notify Lincoln Financial Group online?
A: Currently, Lincoln Financial Group does not offer an online notification service for death. Notifications must be made by phone or mail.
Q: What if I can't find my loved one's Social Security number?
A: Lincoln Financial Group can often locate the account using the full name and date of birth of the deceased, but having the Social Security number can expedite the process.
Q: What happens if overpayments are made after a death?
A: If Lincoln Financial Group continues to make payments after death due to late notification, they will typically request a refund of the overpayment. This can be avoided by notifying them promptly.