Estate Planning 101

Notifying Liberty Mutual After a Loved One’s Passing

September 13, 2023

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Following the death of a loved one, there are several notifications that need to be made, and one of those is to their auto insurance provider. If your loved one was insured with Liberty Mutual, this guide will walk you through the process of notifying the company.

Who Should Be Notified

If your loved one held an auto insurance policy with Liberty Mutual, the company needs to be informed of their passing. This will help in terminating the policy, transferring it, or adjusting it as necessary.

When to Notify

It's advisable to notify Liberty Mutual as soon as possible after your loved one's passing. This is particularly important if the deceased's vehicle will no longer be driven, as it may affect the coverage and premium.

How to Notify

You can notify Liberty Mutual of a policyholder's death by calling their customer service line at 1-800-290-7933. You may also visit a local office if you prefer to speak in person. Be prepared to provide the policy number and a copy of the death certificate.

What to Expect After Notification

Once Liberty Mutual has been notified, they will guide you through the next steps. These may involve canceling the policy, transferring the policy to a new owner, or adjusting the coverage. They'll also address any refund of premiums that may be due.

Tips for Notification

Keep a record of all communication with Liberty Mutual, including dates, times, and the names of any representatives you speak with. This can be helpful in case of discrepancies or future references. Remember to ask any questions you have to ensure you understand the process.

Conclusion

Notifying Liberty Mutual about the death of a loved one is a necessary task during a challenging time. By doing so promptly, you can ensure the auto insurance policy is appropriately managed, potentially reducing unnecessary costs and complications.

FAQ

Q: Can I notify Liberty Mutual online?
A: At present, Liberty Mutual doesn't have an online notification option for a policyholder's death. You should call their customer service line or visit a local office.

Q: What happens to the policy if the vehicle will still be used?
A: If the vehicle will continue to be driven, the policy may need to be transferred to the new primary driver. Liberty Mutual can guide you through this process.

Q: What if the policy was set to auto-renew?
A: Once notified, Liberty Mutual should stop any auto-renewal on the policy. However, it's a good idea to confirm this during your conversation with them.