In the wake of a loved one's death, notifying various institutions is a vital part of the process. If your deceased loved one had a long-term care insurance policy with Genworth Financial, then notifying them about the death is an important step.
Who Should Be Notified
Genworth Financial should be notified if the deceased held a long-term care insurance policy with them. This notification is essential to terminate the policy and stop any ongoing premium payments. In some cases, death benefits may also apply.
When to Notify
Genworth Financial should be notified as soon as possible after the death of the policyholder. This helps prevent any unnecessary deductions for premium payments and hastens the process of any potential benefits.
How to Notify
You can notify Genworth Financial of a policyholder's death by calling their customer service number at 1-888-436-9678. You may also send a written notification along with a copy of the death certificate to their mailing address. It's advisable to retain a copy of the death certificate and any correspondence for your records.
What to Expect After Notification
After you notify Genworth Financial, they will terminate the policy and stop any further premium payments. If the policy includes a death benefit, they will guide you through the process of claiming it. It's important to note that the specifics will depend on the terms and conditions of the policy.
Tips for Notification
When notifying Genworth Financial, be sure to have the policy number on hand to expedite the process. If you don't have this information, they may be able to find the policy using the policyholder's full name and date of birth.
Conclusion
While it's a challenging task, notifying Genworth Financial after the passing of a loved one who held a long-term care insurance policy with them is a crucial step. It ensures the smooth handling of their policy and potential access to any death benefits. With a little preparation and understanding of the process, you can successfully navigate this task during a difficult time.
FAQ
Q: Can I notify Genworth Financial online?
A: Currently, there is no online process to report a death to Genworth Financial. You must call them or send a written notification.
Q: What if I can't find the policy number?
A: Genworth Financial can often locate the policy using the policyholder's full name and date of birth. However, having the policy number can speed up the process.
Q: What if the policyholder had an outstanding loan against the policy?
A: Any outstanding loan against the policy is typically deducted from the death benefit. If the policy does not include a death benefit, the loan may need to be repaid. It's best to discuss this situation directly with Genworth Financial.
