When a loved one passes away, it's important to settle their financial affairs, including notifying the relevant financial institutions such as Fifth Third Bank, especially if the deceased had a credit card with them. This step is necessary to prevent fraudulent activities, settle any outstanding debt, and close the account.
Who Should Be Notified
Fifth Third Bank should be notified if the deceased person had a credit card or any other account with them. If there are joint account holders or authorized users on the credit card, they should also be informed.
When to Notify
You should contact Fifth Third Bank as soon as you can after the loved one's death. This is to ensure that no further charges are made, and to prevent any potential fraud.
How to Notify
To notify Fifth Third Bank of a death, you can call their customer service at 1-800-972-3030. You will need to provide the deceased's name, address, and account number. You may also need to provide a copy of the death certificate. It's best to confirm with the bank what specific documents they require.
What to Expect After Notification
Once Fifth Third Bank is notified, they will typically close the account and stop any automatic payments. They will also provide information on how to pay off any remaining balance. If there is a joint account holder or an authorized user, the bank will guide them on how to proceed.
Tips for Notification
When contacting Fifth Third Bank, make sure to note the date, time, and the name of the representative you spoke with. Also, keep a copy of the death certificate and any other documents you provide to the bank. This will help if any issues arise later on.
Notifying Fifth Third Bank of a loved one's death is a crucial step in managing their financial affairs. While it may be a challenging task during a difficult time, it is essential for preventing fraudulent activity and settling the deceased's accounts.
Q: What if I don't have the account number?
A: If you don't have the account number, you should contact Fifth Third Bank's customer service. They can guide you through the process and let you know what other information you need to provide.
Q: What happens to the outstanding balance on the credit card?
A: The outstanding balance will need to be paid off. If the deceased had a joint account holder, they may be responsible for the debt. If there is an estate, the debt may be paid from the estate's assets.
Q: Can I notify the bank online?
A: Currently, Fifth Third Bank does not provide an online form or email for death notifications. You should call their customer service to report a death.