Estate Planning 101

Notifying Chubb After a Loved One’s Passing

September 13, 2023

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The death of a loved one is an emotionally difficult time, and it comes with a multitude of tasks that need to be undertaken. One such task is notifying relevant parties, such as insurance providers, about the loss. If your loved one held a property insurance policy with Chubb, it is important to notify the company to adjust, end, or transfer the policy and to handle any related claims.

Who Should Be Notified

Chubb should be notified if your loved one held an active property insurance policy with them. The company needs to adjust or terminate the policy and address any existing or potential claims.

When to Notify

Chubb should be notified as soon as it's feasible after the death of your loved one. Timely notification can prevent complications regarding the policy and claims.

How to Notify

You can notify Chubb about the death by calling their customer service line at 1-800-CLAIMS-0 (1-800-252-4670). Be ready to provide the policy number, the deceased's name, and date of death. You will also likely need to send a copy of the death certificate by mail or fax, as directed by the customer service representative.

What to Expect After Notification

After notifying Chubb, they will guide you through the process of adjusting, transferring, or ending the policy. If there are any active claims, they will be addressed. Depending on the policy's terms, there may also be benefits to claim.

Tips for Notification

When you notify Chubb, make sure to note the details of the conversation, including the date, time, and the name of the representative with whom you spoke. Keep copies of all correspondence with the company for future reference or in case of any discrepancies.

Conclusion

Notifying Chubb about a loved one's passing is a necessary step in managing their affairs. By handling this task in a timely and organized manner, you can ensure the policy is properly managed and any benefits or claims are appropriately handled.

FAQ

Q: Can I notify Chubb online?
A: Currently, Chubb prefers to be notified of a policyholder's death over the phone.

Q: What happens to the policy if the property is inherited?
A: If the property is inherited, the policy can often be transferred to the new owner. This should be discussed with the Chubb representative.

Q: What if I don't have the policy number?
A: If you don't have the policy number, the Chubb representative can usually find the policy using the deceased's name and address.