Estate Planning 101

Notifying Bank of America After a Loved One’s Passing

September 13, 2023

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After the loss of a loved one, taking care of their financial affairs is an essential step, which includes notifying their credit card companies. If your loved one had a credit card with Bank of America, you will need to inform them about the death to close the account and settle any debts.

Who Should Be Notified

Bank of America's credit card services department needs to be notified. They will take care of closing the account, halting any additional charges, and dealing with the existing balance.

When to Notify

You should notify Bank of America as soon as possible after the death. Quick action can help prevent any fraudulent activities and additional charges accruing on the account.

How to Notify

You can notify Bank of America of the death of a cardholder by calling their customer service number at 1-800-732-9194. Be prepared to provide the deceased's name, address, and date of birth, as well as their credit card number. You will also need to provide a copy of the death certificate, which can be mailed or faxed to Bank of America.

What to Expect After Notification

Once Bank of America is notified, they will close the account to prevent further charges. Depending on the balance owed, they may ask for payment from the deceased's estate. If the credit card was a joint account, the other account holder will typically be responsible for the remaining balance.

Tips for Notification

Keep a record of all communication with Bank of America, including the date and time of your call and the name of the representative you spoke with. This can be helpful if there are any discrepancies or issues later on. If the balance is substantial, you may want to consult with an attorney to understand your obligations and options.

Conclusion

Notifying credit card companies like Bank of America after a loved one's death is a crucial part of settling their financial affairs. While it may seem daunting, it's a step that can help prevent future complications and ensure that your loved one's financial matters are properly handled.

FAQ

Q: What if I can't find my loved one's credit card number?
A: You can still call Bank of America's customer service. They can find the account using the deceased's name, address, and date of birth.

Q: What if my loved one had automatic payments set up on their credit card?
A: Once the account is closed, automatic payments should be stopped. However, it's wise to notify any companies that had automatic payments set up to avoid potential issues.

Q: What happens if the deceased's estate can't cover the credit card debt?
A: In such cases, the debt is usually written off. However, laws can vary by state, so it's best to seek legal advice in these situations.