The loss of a loved one is a difficult time, bringing along the need to handle a number of responsibilities. This includes notifying pertinent institutions, such as AXA Equitable, if your loved one had a life insurance policy with them. This task is essential for putting a stop to policy payments, commencing the claims process, and potentially accessing any survivor benefits.
Who Should Be Notified
AXA Equitable is a leading financial protection company offering life insurance policies among other services. If your loved one held a life insurance policy with AXA Equitable, it's crucial to inform the company to trigger the claim process, terminate the policy, and find out about possible survivor benefits.
When to Notify
You should notify AXA Equitable as soon as possible following the death of your loved one. This helps prevent any potential payment issues and allows for the efficient processing of any claims.
How to Notify
You can notify AXA Equitable by calling their Life Claims department at 1-800-777-6510. Be prepared to provide the deceased's policy number, Social Security number, and a copy of the death certificate. You will also likely need to complete a "death claim" form, which can be found on the AXA Equitable website.
What to Expect After Notification
After notifying AXA Equitable, the company will stop any policy payments and guide you through the process of filing a claim. The timeline for receiving the claim amount can vary, so it's essential to get detailed information from the representative.
Tips for Notification
Maintain a record of all correspondence with AXA Equitable, including dates and times of phone calls, and the names of any representatives you deal with. This can prove helpful if there are any discrepancies or issues in the future. Also, ask for written confirmation of any changes made to the policy.
Conclusion
Notifying AXA Equitable of a loved one's passing is a crucial step in the proper management of their life insurance policy and commencing the claim process. By understanding the procedure and acting promptly, you can ensure this task is handled effectively during a difficult time.
FAQ
Q: Can I notify AXA Equitable online?
A: Currently, the best way to report a death to AXA Equitable is by calling their Life Claims department directly. However, you may be able to download necessary forms from their website.
Q: What if I don't have all the necessary information?
A: If you're missing some information, AXA Equitable may still be able to locate the policy using the deceased's name and date of birth. However, providing all the information can expedite the process.
Q: What if overpayments were made after the death?
A: If overpayments were made, you should inform AXA Equitable as soon as possible. They will provide guidance on how to return the overpaid amount.
