When a loved one passes away, one of the many tasks that need to be undertaken is notifying relevant organizations and companies. If your loved one had a pension with Athene Annuity and Life Company, informing them promptly is important to prevent overpayments and discuss potential survivor benefits.
Who Should Be Notified
Athene Annuity and Life Company, the entity that handled your loved one's pension, should be notified of their passing. This is necessary to stop pension payments and discuss any survivor benefits that may be available.
When to Notify
Notification should occur as soon as possible following the death. This helps prevent any further pension payments from being made, which could complicate financial matters.
How to Notify
Notification can be done by contacting Athene Annuity and Life Company directly via their customer service line at 1-888-266-8489. Be sure to have the deceased's account information handy. In addition, you'll be required to provide a certified copy of the death certificate.
What to Expect After Notification
Upon notification, Athene Annuity and Life Company will stop the deceased's pension payments. They will provide information regarding potential survivor benefits and any necessary paperwork. Depending on the type of annuity your loved one had, there may be benefits that pass onto a named beneficiary.
Tips for Notification
Keep track of all correspondence with Athene Annuity and Life Company, including the date and time of calls, the name of the representative you spoke with, and any pertinent information discussed. This can be helpful should any issues arise later.
Notifying Athene Annuity and Life Company about the passing of a loved one who held a pension with them is a crucial step. This ensures the cessation of pension payments and allows for the transition of any possible survivor benefits. With preparation and understanding of the process, this task can be handled smoothly during an otherwise challenging time.
Q: Can I notify Athene Annuity and Life Company via email?
A: Currently, Athene Annuity and Life Company requires you to call their customer service line to report a death.
Q: What if I can't find my loved one's account information?
A: If you're unable to locate the deceased's account information, the customer service representative should be able to locate it using the deceased's full name and Social Security number.
Q: What if the pension was being direct deposited into a bank account?
A: If pension payments were being directly deposited, Athene Annuity and Life Company will stop those. You should also notify the bank of the death to prevent any potential complications with the account.