Managing the aftermath of a loved one's passing involves undertaking various responsibilities, one of which is notifying the relevant entities about the death. If your loved one was receiving a pension from American International Group (AIG), it's crucial to inform them as soon as possible. This will ensure that the pension payments are stopped and any survivor benefits can be arranged.
Who Should Be Notified
American International Group should be notified if the deceased was receiving a pension from them. This is important to prevent overpayment and to clarify whether any survivor benefits may be available.
When to Notify
It's advisable to notify AIG as soon as you're able to do so after the death. This helps in preventing any overpayments which would need to be returned.
How to Notify
To notify AIG of a death, you should call their customer service line at 1-800-448-2542. When contacting them, have the policy number, the deceased's Social Security number, and a certified copy of the death certificate at hand. You might also need to provide your identification and relationship to the deceased.
What to Expect After Notification
Once AIG has been notified, they will stop the pension payments and provide information about any potential survivor benefits or annuities. They will also guide you through the process of claiming these benefits, if you're eligible.
Tips for Notification
When notifying AIG, ensure you keep a record of all communications, including the date and time of calls and the name of the representative you spoke with. This could be useful in case there are any discrepancies or issues in the future.
Conclusion
Notifying AIG of a loved one's passing is a crucial step in ensuring the correct handling of their pension and any potential survivor benefits. By understanding the process and having the necessary information at hand, you can carry out this task smoothly during a challenging time.
FAQ
Q: Can I notify AIG online?
A: Currently, the best way to report a death to AIG is by calling their customer service line. They do not provide an online process for reporting a death.
Q: What if I can't find the policy number?
A: If you're unable to find the policy number, AIG should be able to locate the policy using the deceased's full name and date of birth.
Q: What happens if pension payments continue after death?
A: If payments continue after the policyholder's death, these will need to be returned to AIG. Prompt notification can prevent such overpayments.
