Estate Planning 101

Notifying Allstate Insurance Company After a Loved One’s Passing

September 13, 2023

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In the aftermath of a loved one's passing, handling their financial affairs is a significant responsibility. If your loved one had insurance through Allstate, or was receiving a pension from them, it's important to notify the company promptly. This will ensure that any benefits are appropriately administered and that potential survivor benefits, if applicable, can be arranged.

Who Should Be Notified

Allstate Insurance Company should be notified if the deceased had any type of insurance coverage through them, such as auto, home, life, or was receiving a pension. This is necessary to finalize the deceased's affairs and to initiate or discontinue benefits as needed.

When to Notify

Notification should be made to Allstate as soon as possible after the individual's death. This helps avoid any complications with claims or potential overpayments of benefits.

How to Notify

To notify Allstate of a policyholder's death, you can call their customer service line at 1-800-ALLSTATE (1-800-255-7828). You'll likely need to provide the policy number and a certified copy of the death certificate. This can be mailed in after your initial call.

What to Expect After Notification

Once notified, Allstate will guide you through the next steps based on the type of insurance the deceased had. For life insurance, they will assist with the claim process. For other types of insurance, they will help in canceling policies. If the deceased was receiving a pension, they will address the discontinuation of these payments and discuss potential survivor benefits.

Tips for Notification

When contacting Allstate, make sure you have all the necessary information available, such as the policy number and the deceased's personal details. It's also advisable to keep a record of all correspondence with Allstate, including the dates and times of phone calls and the names of any representatives you speak with.

Conclusion

While it's a difficult task to undertake during a challenging time, notifying Allstate about the death of a loved one is a crucial step in managing their financial affairs. By understanding the process and acting promptly, you can ensure that all matters related to their Allstate policies are appropriately handled.

FAQ

Q: Can I notify Allstate online?
A: Currently, Allstate requires notification of a policyholder's death to be made over the phone or by mail. They do not offer an online notification option.

Q: What if my loved one had multiple policies with Allstate?
A: If the deceased had multiple policies, you should provide information about all of them when you contact Allstate. They will guide you on how to handle each one.

Q: What if my loved one received overpayments after their death?
A: If overpayments were made after the policyholder's death, these will likely need to be returned. Allstate will provide guidance on how to handle this situation.