Estate Planning 101

Notifying Allstate After a Loved One’s Passing

September 13, 2023

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After the loss of a loved one, it's necessary to take care of their financial and legal matters, which includes notifying their insurance providers. If your loved one had a policy with Allstate, whether for homeowners or renters insurance, you'll need to inform them about the death promptly.

Who Should Be Notified

Allstate, one of the leading insurance providers in the United States, should be notified in the event of a policyholder's death. This applies whether your loved one had homeowners or renters insurance.

When to Notify

You should inform Allstate of the policyholder's death as soon as possible to avoid any complications with the policy. This is particularly important if there are pending claims or if the property will be vacant for an extended period.

How to Notify

You can notify Allstate of a policyholder's death by calling their customer service line at 1-800-ALLSTATE (1-800-255-7828). When you call, have the policy number and a copy of the death certificate handy. Alternatively, you can visit a local Allstate agency to deliver the information in person.

What to Expect After Notification

After you've notified Allstate, they will guide you through the next steps. This typically involves canceling the policy or transferring it to the appropriate party. If there's a claim, they will explain how to proceed. Remember, insurance policies can sometimes help cover funeral costs, depending on the terms of the policy.

Tips for Notification

When notifying Allstate, be sure to ask about any potential refunds from prepaid premiums. Also, inquire about the process for transferring the policy if the property is being inherited by a family member. Keep a record of all communication with Allstate for future reference.

Conclusion

Although it's a challenging time, notifying Allstate about your loved one's passing is an important responsibility. Knowing how to navigate this can help ensure a smooth transition and proper handling of the deceased's insurance matters.

FAQ

Q: What if the policyholder had auto insurance with Allstate as well?
A: If the deceased was also an Allstate auto insurance policyholder, you would need to notify Allstate about this too. The same customer service line can assist with both homeowners/renters and auto insurance policies.

Q: What happens to the policy if the house is still under mortgage?
A: If the house is still under mortgage, the policy may need to be maintained or transferred to the new homeowner. It's best to consult with Allstate and your estate attorney to understand the best course of action.

Q: Can I notify Allstate online?
A: Currently, Allstate requires notifications of a policyholder's death to be made over the phone or in person at a local agency. However, you can find additional resources and support on their website.