Estate Planning 101

Notifying Allstate After a Loved One’s Passing

September 13, 2023

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When a loved one passes away, part of the necessary logistics involves communicating with various organizations, such as auto insurance companies. If your loved one had an auto insurance policy with Allstate, it's important to notify them to settle the account and make necessary updates. This piece will guide you through that process.

Who Should Be Notified

Allstate, one of the leading auto insurance providers in the United States, should be informed in the event of the policyholder's death. This will help cancel the coverage or transfer it, if necessary, and settle any outstanding payments or claims.

When to Notify

The notification should be sent to Allstate as soon as possible after the death of the policyholder. This helps avoid any complications with the policy, such as lapses in coverage or unnecessary charges.

How to Notify

Notifying Allstate about the death of a policyholder can be done by calling their customer service line at 1-800-ALLSTATE (1-800-255-7828). You can also contact the deceased's specific Allstate agent. Be ready to provide the policy number and a copy of the death certificate, either by mail or fax.

What to Expect After Notification

After notification, Allstate will guide you through the next steps, which might include cancellation of the policy, transfer of the policy to a surviving spouse or other family member, or payout of any existing claims. They can also provide details on any potential refunds on the policy.

Tips for Notification

Keep a record of all communications with Allstate, including the date and time of calls, the name of the representative you spoke with, and any instructions or information they provided. This can be helpful if there are any discrepancies or issues in the future.

Conclusion

While it's a challenging task amidst the emotional toll of a loss, notifying Allstate of a policyholder's death is a necessary step. It ensures that the auto insurance policy is properly managed, preventing legal issues or financial complications down the line.

FAQ

Q: What if I don't have the policy number?
A: If you don't have the policy number, Allstate agents can usually find the policy using the policyholder's name and date of birth.

Q: What happens if there's an outstanding claim on the policy?
A: If there's an active claim on the policy, it will typically continue to be processed. Allstate can provide specific details based on the situation.

Q: Can I transfer the policy to my name?
A: It's possible to transfer the policy to a surviving spouse or other family member. Allstate will guide you through this process if it applies to your situation.