Estate Planning 101

Notifying AIG Travel Guard After a Loved One’s Passing

September 13, 2023

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Dealing with the loss of a loved one involves managing numerous practical matters amidst the grief. One such task is notifying relevant insurance providers, such as AIG Travel Guard if the deceased had a travel insurance policy. This post will guide you through the process of notifying AIG Travel Guard about the death of a policyholder.

Who Should Be Notified

AIG Travel Guard, a leading provider of travel insurance, should be notified in the event of a policyholder's death. This is necessary to settle the account, process any claims, and stop future premium payments if the policy is ongoing.

When to Notify

Notification to AIG Travel Guard should be done as soon as possible after the death of the policyholder. Prompt notification can prevent unnecessary charges and facilitate quicker processing of any potential claims.

How to Notify

You can notify AIG Travel Guard by calling their customer service number at 1-800-826-1300. Be prepared to provide the policy number and a copy of the death certificate. You can also notify them by email at customerservice@aig.com. Be sure to include all relevant details in your email.

What to Expect After Notification

After notification, AIG Travel Guard will likely guide you through the next steps. They may request additional information or documentation. If there were any ongoing claims, they would be settled according to the terms of the policy. If the policy was ongoing, they would arrange for its termination and refund any unused premium, if applicable.

Tips for Notification

Keep a record of all your communications with AIG Travel Guard, including the date and time of calls, the name of the representative you talked to, and the content of the discussion. This can be very helpful if there are any discrepancies or issues in the future.

Conclusion

While it's a difficult task during a time of loss, notifying AIG Travel Guard of a policyholder's death is a necessary step. It ensures proper handling of the travel insurance policy and can prevent any future complications.

FAQ

Q: What if I can't find the policy number?
A: If you can't find the policy number, contact AIG Travel Guard's customer service. They should be able to locate the policy with the policyholder's name and other identifying information.

Q: What happens to any ongoing claims?
A: Ongoing claims will typically be processed and settled according to the terms of the policy. AIG Travel Guard will provide specific information based on the situation.

Q: Can I transfer the policy to another person?
A: Travel insurance policies are generally not transferable. Contact AIG Travel Guard for specific information.