When a loved one passes away, there are numerous responsibilities to handle, from personal matters to financial affairs. One such duty is to inform insurance companies, such as AIG, if the deceased had a property insurance policy with them. Prompt notification is critical to prevent potential complications and to ensure the seamless transition of the policy.
Who Should Be Notified
AIG should be notified if the deceased held a property insurance policy with them. This includes situations where the deceased was the primary policyholder or listed on the policy.
When to Notify
You should notify AIG of a policyholder's death as soon as it is feasible. This will help prevent possible issues such as lapses in coverage or complications with potential claims.
How to Notify
To notify AIG, you can call their customer service line at 1-800-888-2452. Be ready to provide the policy number and a copy of the death certificate. Alternatively, you can contact an AIG agent directly if there was one associated with the deceased's policy.
What to Expect After Notification
Once AIG has been informed, they will guide you through the subsequent steps. This may involve transferring the policy to a surviving homeowner, adjusting the policy due to changes in property ownership, or processing any pending claims. The specific process will depend on the details of the policy and circumstances.
Tips for Notification
Keep a record of all communications with AIG, including dates and times of calls and the names of any representatives you speak with. This can be beneficial if there are discrepancies or issues later on. Don't hesitate to ask any questions you may have to ensure you understand the process and next steps.
While it may seem daunting, notifying AIG of a loved one's passing is a key step in managing their estate. By understanding the process and acting promptly, you can help ensure a smoother transition and avoid potential issues with the deceased's property insurance policy.
Q: Can I notify AIG online?
A: At this time, the death of a policyholder needs to be reported either by phone or directly through an AIG agent.
Q: What if I can't find the policy number?
A: If you can't locate the policy number, AIG may be able to find the policy using the deceased's name and address. However, having the policy number can speed up the process.
Q: What happens to the insurance policy if the property is sold?
A: If the property is sold, the new owner will need to take out their own property insurance policy. The existing policy does not transfer to the new owner.